Our mission is simple: to bring you the best products from various categories, all in one place. We aim to provide an unparalleled shopping experience by offering high-quality products, exceptional customer service, and a user-friendly website that makes browsing and buying a breeze. Whether you’re looking for the latest fashion trends, must-have electronics, or unique home decor, Horifa is here to make your shopping experience enjoyable and stress-free.

We do not offer exchanges but we welcome you to return your item(s) by mail in accordance with our Return Policy by using our online returns portal and repurchasing any available item(s) on our site.

• Items must be unworn, unwashed, and have original tags attached and returned in their original packaging.
• We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
• All returns must include an order packing slip or return invoice from Online Return Portal that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing.
• Damaged, defective, or incorrect items must be reported within 14 days of delivery.
• Return drop-offs are not accepted at our DC or corporate office.

We do not provide cash refunds. We will accept exchanges within 30 days of the original purchase date with a valid receipt and all tags attached. We will accept returns for store credit only within 30 days of the original purchase date with a valid receipt and all tags attached. The following items are considered “Final Sale” and cannot be exchanged in-store:

• Dresses
• Bodysuits
• Accessories
• Shoes
• Swim & Lingerie
• Beauty
• NovaKids
• Sale Items

• Quality Products: We partner with trusted brands and suppliers to ensure that every product meets our high standards for quality and value.
• Competitive Prices: We offer competitive pricing on all our products, along with regular promotions and discounts to help you save even more.
• Customer Satisfaction: Your satisfaction is our top priority. Our dedicated customer service team is always ready to assist you with any questions or concerns.
• Secure Shopping: We use advanced security measures to protect your personal information and ensure a safe shopping environment.